FAQs

what services do you offer at your salon?

We offer holistic facial treatments that not only enhance your natural beauty but also help calm your nervous system, creating a sense of safety and relaxation so your body and emotions can heal and restore balance.

What is unique about your face lifts?

Our face lifts are a natural, needle-free way to rejuvenate and refresh your skin, leaving your with a healthy, radiant glow. The treatment works gently on the deeper layers of your skin, from the dermis down to the muscles and bones, lifting, sculpting, and supporting overall skin health, all while giving you a deeply relaxing and restorative experience.

How long does a typical face lift facial take?

Each facial lasts between 75 to 90 minutes except Manual Face Lift which may take up to 120 mins. This allows ample time to work on different layers of the skin, address individual needs, and provide a relaxing, holistic experience.

Do you use any special techniques for your face massage?

Yes, I use advanced techniques that help improve circulation and increase blood flow, bringing more oxygen to the skin, muscles, and even the bones. By working on the fascia, the massage also supports better hydration and flexibility in the tissues. These methods not only lift and sculpt the face but also encourage deep relaxation and overall skin health.

Can you explain what buccal massage is?

Buccal massage is a technique that works on the muscles inside the mouth to help release tension, improve circulation and enhance facial contours. It’s often combined with other facial massage techniques for a comprehensive treatment.

do you customize your treatments based on individual needs?

Yes, Our FaceUp Method is fully customised for each person on the day of their treatment, so every session may feel a little different depending on what your skin and body need at that time. The manual Face Lift, on the other hand, follows a structured sequence of massage techniques designed to deliver consistent lifting and sculpting results.

how can i book an appointment?

You can book an appointment through our online booking system. If you can’t find a suitable appointment time, please feel free to reach out by phone, text or email and we’ll be happy to arrange a convenient time for your visit.

what should i expect during my first visit?

We’ll start with a consultation to discuss your skin concerns, any health questions, and complete a brief form. During this time, I’ll explain each step of the facial you’ve booked, including what we’ll be working on so you’ll know exactly what to expect and can fully relax during your treatment.

are your treatments suitable for sensitive skin?

Yes, our treatments are gentle and can be adjusted to accommodate sensitive skin types. We use high-quality products and specific techniques to ensure that your skin is treated with care. If you are unsure, please speak to us before booking.

are there any guidelines or precautions i should consider before booking a facial treatment?

Manual Face Lift / FaceUp Method / Acupoint Face Lift:

  • Wait at least 4 weeks after Botox.

  • Wait at least 8 weeks after dermal fillers.

  • Wait at least 12 weeks after threads.

  • Wait at least 4 months after dental implants (for Manual Face Lift)

  • Wait at least 1 year after any facelift or surgery - please provide doctor’s clearance before booking.

  • If you’re sensitive to facial treatments or products, please inform us before booking

do you offer any packages or discounts for multiple sessions?

Yes, we offer packages and discounts for clients who book multiple sessions. Please ask during your consultation for more details about current offers.

what should i do to prepare for my appointment?

  • Before a Lash and Brow Appointment: Avoid using waterproof mascara or brow products for at least 24 hours, and do not curl your lashes with an eyelash curler for at least 24 hours prior to your appointment.

  • Before a Facial Treatment: Make sure to stay hydrated. It’s best to arrive with a clean face, free of makeup, or with minimal makeup if possible.

what should i do after my treatment?

  • Lash and Brow appointment: Avoid water, steam, exercising, eye and brow makeup, and skincare products around the eye and brow area for at least 24 hours.

  • Facial Treatment: Drink plenty of water to help flush out toxins, go for a gentle walk, take it easy for the rest of the day, and aim for an early night. Listen to your body and give it what it needs to support the benefits of your treatment.

  • Follow the exercises provided after your session and continue doing them daily until your next appointment to help maintain the results of your treatment.

can i get a facial treatment if i’m pregnant?

Yes, our treatments are safe for pregnant people. However, please inform us about your pregnancy during the consultation so we can adjust the treatment to ensure your comfort and safety. We may omit the acupoint activation and lymphatic breathing.

what forms of payment do you accept?

We accept cash and credit/debit cards payment options.

what is your cancellation policy?

We kindly request at least 48 hours’ notice for any cancellations or rescheduling. This allows us to accommodate others who may be waiting for an appointment.

A 20% cancellation fee will apply if you cancel within 48 hours of your appointment.